CONTACT

Louise Reason

St Budeaux Plymouth PL5 2DQ

email: lou@louisereason.co.uk

Privacy Policy

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Privacy Policy

Louise Reason (“us”, “we”, or “our”) owner operator of www.louisereason.co.uk (“service”)

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Service, we may ask you to provide us with information that can be used to contact or identify you. This may include, but is not limited to, your email address, mobile number and name. We collect this information to provide services, to identify and communicate with you and to respond to your enquiries. Information will only be used for the purposes for which we have your permission.

Log Data

We collect information that your browser sends whenever you visit our website. This may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we use third party services including but not exclusively Facebook and Instagram that collect, monitor and analyse this type of information to improve your online experience. These third party service providers have their own privacy policies addressing how they use such information.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The “Help” feature on most browsers provides information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

Communications

When you book a therapy session via our website, email, Facebook page or Instagram page we will only use the information you provide to give you the best and safest experience possible and to contact you regarding the therapy. When you submit a contact form, we will only use the information supplied for dealing with your enquiry.

Record Cards and Consultation Forms

​To provide holistic therapies, and give you the best and safest treatment possible, we will complete a record card that will be signed by you (“The Client”) at the start of our working relationship. Your record card will be checked at the start of each subsequent therapy session you undertake with us to check for any changed to your circumstances. A consultation form will be completed by me (Louise Reason) for each therapy session you receive. These forms are securely stored and can only be accessed by myself (Louise Reason). No information contained within these record cards and/or consultation forms will be shared with any third party or contact without your written consent. In compliance with Tax Laws and Insurance regulations any record cards and consultation forms that have been completed will be kept securely for a period of six years.

 

Children’s Privacy

Only persons age 18 or older have permission to access our Service. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Your Rights

Under GDPR (General Data Protection Regulations) you have the you have the following rights:

The right to be informed about how your personal information is collected and used. 

The right of access to the personal data ​held about you.

The right to​ have any incorrect or incomplete information corrected. ​

The right to be forgotten – i.e. the right to have any personal information deleted. 

The right to restrict how your personal information is used.

​Please contact us if you have any questions regarding our privacy policy.